Privacy Policy

1. Who is responsible for your data

Omaye Services Limited (RC [number]), [Registered business address], Nigeria, is the data controller for GetIn. For anything about your data, email support@getincv.com.

2. What we collect

• Account details: your email address and the date you signed up.
• What you give us to check: job posts you paste, the CV files or text you upload (which may include your name, contact details, education and work history), and your answers to our follow-up questions.
• What we create for you: your scores, reasons and rewritten CVs.
• Payment records: the pack you bought, the amount, the date and the Paystack transaction reference. We never receive your full card number, PIN or bank login.
• Technical data: basic logs such as IP address, browser type and error reports, used to keep the service secure and working.

3. How we use it

• To sign you in and run your account.
• To check your CV against a job and rewrite it for you.
• To process payments, add credits and handle refunds.
• To enforce free-use limits and prevent fraud and abuse.
• To answer your support requests.
• To fix problems and improve GetIn, for example by reviewing results that went wrong.
• To send emails about your account, such as sign-in codes and receipts.

We rely on the following lawful bases: performing our contract with you (providing the service you signed up for), our legitimate interests (keeping the service secure and improving it), and complying with legal obligations (such as keeping payment records). We don't send marketing emails unless you choose to receive them.

4. What we never do

• We don't sell your personal data.
• We don't share your CV with employers or recruiters.
• We don't show you ads or share your data with advertisers.

5. Who we share it with

We use a small number of trusted service providers to run GetIn. They only process your data on our instructions to provide their service:

• Supabase: Sign-in and the database that stores your account, CVs and results.
• Anthropic: The AI model that checks and rewrites your CV. It processes your job post and CV to produce your results and does not use them to train its models.
• Paystack: Processes your payments. Your card or bank details go to Paystack, not to us.
• Resend: Sends your sign-in codes and service emails.
• Vercel: Hosts the website and app.

We may also disclose data if the law requires it, or to protect our rights or the safety of others.

6. International transfers

Some of these providers store or process data outside Nigeria, for example in the United States or the European Union. When that happens, we rely on safeguards recognised under the Nigeria Data Protection Act, such as the provider's contractual data protection commitments.

7. How long we keep it

• Account data, CVs, job posts and results are kept while your account is open, so you can come back to them.
• If you ask us to delete your data or close your account, we delete it within 30 days, except where the law requires us to keep it.
• Payment records are kept for up to 6 years to meet accounting and tax obligations.

8. How we protect it

Data is encrypted in transit (HTTPS) and at rest with our providers. Access to your data is restricted to your account through database access rules, and only authorised staff can access it, only when needed to support you or fix a problem. No system is perfectly secure, but if a breach affecting your data happens, we will tell you and the Nigeria Data Protection Commission as the law requires.

9. Cookies

We only use cookies that are needed to keep you signed in. We don't use advertising or tracking cookies.

10. Your rights

Under the Nigeria Data Protection Act, you have the right to:

• ask for a copy of the personal data we hold about you;
• correct data that is wrong;
• ask us to delete your data;
• object to or restrict how we use it;
• get your data in a portable format; and
• withdraw consent where we rely on it.

To use any of these rights, email support@getincv.com from the address on your account. We'll reply within 30 days. If you're unhappy with how we handle your data, you can complain to the Nigeria Data Protection Commission.

11. Children

GetIn is for people aged 18 and over. We don't knowingly collect data from children. If you believe a child has given us their data, contact us and we'll delete it.

12. Changes to this policy

We'll update this page when our practices change and change the “last updated” date. For significant changes, we'll let you know by email or in the app.

13. Contact

Email support@getincv.com or write to Omaye Services Limited, [Registered business address], Nigeria.